Privacy Policy

Take a moment to read this Privacy Policy and find out how the company with the name "Deligiannidis Agesilaos" and with the distinctive title "myunderwear.gr" based in Drama, 16 Armen Street, tel. 2521304270, email address info@myunderwear.gr (hereinafter the "Company" or "we" or "our"), acting as a Data Controller, collects, stores, uses and generally processes your personal data when you visit, register or you use the Company's websites (hereinafter the "Websites") and its mobile applications (hereinafter the "Apps") as well as when you do business with its physical stores.

This Privacy Policy also describes how we use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us. For your questions regarding this Privacy Policy, as well as any issue related to the processing of your Data and the exercise of your rights, you can contact the Personal Data Compliance Officer (DPO) of "Deligiannidis Agesilaos" at Armen 16 , Drama 661 32, or to the e-mail address info@myunderwear.gr.

1. A few words about the Company's Websites

Myunderwear.gr is the website of the Company, where the online store for the exhibition and sale of the Company's products is located.

In addition, through the myunderwear.gr website you can access a range of services provided by the Company, such as:

information about underwear (Men's, women's, children's) and sending informational/advertising material (newsletter)

2. What is Editing Your Details

Any act or series of acts performed with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration , retrieval, information retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

3. It is mandatory to provide your details

Giving the Data to the Company may be necessary to achieve the purposes specified in this Privacy Policy or may be optional.

The mandatory or optional nature of the provision of Data is indicated by an asterisk (*) next to mandatory personal data.

If you refuse to provide the information marked as mandatory on the Websites, it will be impossible to achieve the main purpose of collecting the specific Data, and it may, for example, make it impossible for the Company to fulfill the sales contract or providing the other services available on the Websites.

The provision of additional Data to the Company, beyond those marked as mandatory, is optional and does not have consequences regarding the main purposes of data collection, but its provision serves to optimize the quality of the services provided.

4. What information do we collect

about you?

We take care to collect only your absolutely necessary Data, which is suitable and clear for the intended purpose. This Data includes the following:

Data when creating a user account on the Websites or Apps

Mandatory: e-mail address*, login password*

Optional: first name, last name, postal address, phone number.

Data from your transactions with us, either through our physical stores or through our online store

For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you have made, products added to or removed from your basket, list of products you wish to purchase ( wish list), websites you visit and how and when you contact us.

Interests and shopping preferences, which help us recommend specific products and services that interest you

For example, which products you show us a preference in order to receive a personalized offer from us

We will only request and use the Data we have collected to recommend products or services of interest to you and further enhance your shopping experience with us. Of course, it is always your choice whether you share such information with us.

Traffic data for our website or other websites you have visited before us.

Information collected from the use of cookies in your browser.

Copies of documents you provide to prove your age or identity when required by law (such as a copy of a police or student ID).

For example these copies may include details of your full name, address, date of birth and your face image (photograph). If you provide a passport, the data will also include your place of birth, gender and nationality.

Payment information.

Your comments and product reviews.

Your image may be recorded on CCTV when you visit one of our physical stores.

In order to provide the best possible website experience, we collect technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the websites you visit, the ads you click on and any search terms you enter. Learn more about it.

Your social media username, if you interact with us through these channels, to help us respond to your comments, questions or feedback. Educational information, such as studies, skills, knowledge of foreign languages, professional experience (only in cases where you apply for a job)


We comply with the law and do not allow children to register on our Sites and Apps when they are under 16 years of age. We will seek parental consent for children participating in the Company's experiences and events.

5. How we use your information

We want to offer you the best possible shopping experience. To achieve this it is necessary to obtain a complete picture of you by combining the Data we have collected. We then use your Data to provide you with offers for products and services that are likely to be of interest to you.

The legislation for the protection of personal data allows us to do the above in the context of our legitimate interest and the need to understand our customers in order to provide them with a high level of service.

Of course, if you ever want to change how we use your Data, you will find details in sections 14 & 15 'What your rights are' and 'How you can exercise your rights' below.

Remember, if you choose not to share Data with us or decline certain communication rights, we may not be able to provide some services you have requested. For example, if you have asked us to notify you when a product is available again, we cannot serve you if you have withdrawn your general consent to receive updates from us.

Finally, we inform you that the processing of your Data is carried out either by the specially authorized staff of the Company, or through IT systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to maintaining confidentiality and the protection of your Data carry out tasks necessary to achieve the purposes strictly related to the use of our Websites, its services and the sale of products through our Websites. Information on this can be found below in section 9 “Who are the recipients of your Data? How your Data is shared".

Below you will find details of how we use your Data and why:

To provide information about the Websites, Apps and services you request.

Product orders: The Company processes your Data in order to fulfill its contractual relationship, process the order for products and/or services, provide customer service, comply with legal obligations, counter, raise or exercise legal claims. If we do not collect your Data at checkout from either our physical stores or our online store, we will not be able to process your order and comply with our legal obligations. Your Data may need to be transferred to third parties for the supply or delivery of the product or service you have ordered. In addition, we may retain your Data for a reasonable period of time in order to fulfill our contractual obligations, such as product returns, as required by relevant law.

Create a User Account: The Company processes your Data in order to provide you with account functions and to facilitate the purchase of products and/or services.

Communication: The Company uses your Data to respond to your requests/queries, refund requests and/or complaints. The information you share with us enables us to manage your requests and respond to you in the best possible way. We may also keep a record of your queries/requests to us to better respond to any future communications. We do this based on our contractual obligations to you, our legal obligations and our legitimate interests to provide you with the best possible service and to be able to improve our services based on your own personal experience.

Sometimes, we will need to share your Data with a third party that provides a service (such as courier delivery). Without you sharing your personal data, we would not be able to fulfill your request. Here's more information about how we share personal data with third parties.

Our company, in order to be able to provide the best possible quality of service to the consumer, uses the Skroutz Analytics service. Through this service, anonymous usage statistics are shared with Skroutz.gr, while the data obtained through this service is covered by the privacy policy of Skroutz.gr, which you can find at skroutz privacy.

To share information about our products, services and events and for other promotional purposes

Send newsletter/offers: With your consent, we will use your personal data, preferences and transaction details to inform you via e-mail, internet, phone and/or social media networking for related products and services, including personalized/personalized offers, discounts, etc. Of course you have the option to withdraw this consent at any time.

Web push notifications: Depending on your navigation, you may receive, having previously given your consent, notifications about our offers, news, your wish list and your shopping cart. Of course you have the possibility to withdraw this consent at any time.

Participation in Contests: The Company processes your Data, in case you agree to participate in contests it conducts, to notify you if you are a winner of the contest and to deliver your prize.

To operate, improve and maintain our business, products and services.

Development and improvement of systems and services for the products we provide you. We do this based on our legitimate business interests.

We want to offer you offers and suggestions that are more relevant to your interests. To help us form a better and more general understanding of you as a customer, we combine your personal data collected throughout the relationship between us, for example your purchase history in both our physical stores and our online store. For this purpose, we also combine the Data we collect directly from you with Data we receive from third parties to whom you have given your consent to transfer this data to us. For example, by combining this data, this will help us customize your experience and decide what inspiration or content to share with you. We also use anonymized data from customer purchase history to identify trends in different regions of the country. This can then guide which products we display in specific stores.

To show you the most interesting content on our Websites or Apps, we will use the Data we keep about your favorite products. This is based on your consent to receive Apps notifications or - for our Sites - your consent to placing cookies on your device. For example, we may display a list of products you have recently viewed or offer you recommendations based on your purchase history and any other Data you have shared with us. To send you research and evaluation requests so that we can improve our services. These messages will not contain advertising content and do not require prior consent when sent by email or text message (SMS). We have a legitimate interest in doing so as it helps our products or services to be more relevant to you. Of course, you are free to opt out of receiving these requests from us at any time by updating your preferences in your online account.

To protect the rights, property or safety of us or others.

Protecting your account from fraud and other illegal activities: This includes using your Data to maintain, update and protect your account. We also monitor browsing activity with us to quickly identify and resolve any issues and protect the integrity of our website. All of the above are part of our legitimate interest. For example, we check your password when you log in and use automated IP address tracking to detect potential fraudulent logins from unexpected locations.

Operation of CCTV Systems: In order to protect our customers, premises, assets and associates from crime, we operate CCTV systems in our stores which capture images for security. We do this based on our legitimate business interests. If we detect any criminal activity or alleged criminal activity through the use of CCTV, fraud monitoring and suspicious transaction monitoring, we will process this Data for the purposes of preventing or detecting illegal activity. Our goal is to protect our customers, employees and partners from criminal activities.

Processing payments and preventing fraudulent transactions: We do this based on our legitimate business interests. This also helps protect our customers from fraud.

For our compliance with our obligations arising from the law

To comply with our contractual or legal obligations to share data with law enforcement. For example, following a court order to exchange data with judicial services.

To send you communications that are required by law or that are necessary to inform you of changes to the services we provide to you. For example, updates on these privacy notices, product recall notices and legally required information about your orders. These service messages will not contain advertising content and do not require prior consent when sent by email or text message (SMS). If we do not use your personal data for these purposes, we cannot comply with our legal obligations.

6. For what purpose do we process your data?

We collect your Data for the purposes of the products and/or services provided by our Company and in particular for:

a) managing the sale of our products/or services, e.g. communicating and informing you about the availability of products and the progress of your order, the execution of your order, the shipment of the products, the management of your debts to the COMPANY, the making of returns and the provision of guarantees.

8.Skroutz & personal data at a glance

We recommend that you read the entire policy, however we summarize its highlights here for your convenience:

When you use Skroutz — even for a simple product search — we receive personal data from you, such as your IP address and the type of device you use, without this identifying you. In addition, by choosing to create an account on Skroutz you share with us your e-mail address, mobile number and public profile information, such as a user photo. We use these details to secure your account as well as to contact you about issues that concern you.

Skroutz wants to make your online shopping better. We provide you with the possibility to save in your account products that interest you, that you already have or that you have just bought through the "smart cart" or from a store that cooperates with us using Skroutz Analytics. We use information from the products you search, view and save to show you results that may be of most interest to you and to alert you to opportunities that may be of interest to you.

Skroutz provides the ability to communicate publicly. Product and store ratings as well as product discussions are public and visible to all Skroutz visitors, along with your chosen username and profile picture. When evaluating a product or store, we may ask you to share a proof of purchase with us in order to verify the purchase, but we will not make it public.

Through your account settings you can choose which data to share with us and manage your preferences regarding our communication with you and promotional actions.

If you wish, you can request deletion of your account by sending an e-mail to dpo@skroutz.gr from the e-mail address linked to your account. For any question or comment regarding this policy, do not hesitate to contact us by e-mail at privacy@skroutz.gr.


Create a free account to save loved items.

Sign in

Create a free account to use wishlists.

Sign in